The hotel rules are general. We try our best to fulfill the guests' requests as long as they are legal.
|Reservation cancellation||Cancellation and modification policy depends on the rate.|
|Extra Beds and Children policy||Children of all ages are welcome. Children 7 and above are considered adults and are charged 1500 Rubles per night. Cribs available on request.|
|Pet Policy||Pets are allowed on request. Charge of 1000 Rubles/night applies. Microchip and medical certificates are a must (a rabies shot and Russian border veterinary certificate - Form 1).|
|Accepted bank cards||Visa, MasterCard, Maestro, МИР, American Express, Union Pay|
|ID at check-in||According to Russian legislation every guest is asked to produce his passport, Russian visa (if applicable) and migration card at check-in. The front desk employee makes a copy for further local registration of foreign national.|
Booking procedure is absolutely secure. All personal data is encrypted and will be processed in a secure way. Your personal data will only be used for your booking.